Studio K

ALL POLICIES: •CANCELLATION/LATE/NO-SHOW: A 25% cancellation fee will be charged for any cancellations within 24-48 hours of the scheduled appointment. A 50% cancellation fee will be charged for any cancellations within 12-24 hours of the scheduled appointment. A 70% cancellation fee will be charged for any cancellations within 12 hours of the appointment time. I have a 10 minute grace period. After 10 minutes, an 80% no-show fee will be charged. This is to ensure that every client gets their full, scheduled appointment slot, and ensures the integrity of my schedule. •GUESTS: Only the person receiving services will be allowed in the room for the service with the exception of one parent of a child receiving a service. This is for the comfort and safety of the client and technician. •CHILD SERVICES: I will NOT apply gel product (I WILL apply regular polish) to any child’s nails under the age of 13. This is to ensure the safety of the child. Gel is still a chemical, and exposing a child’s underdeveloped, soft, thin nail beds leaves them at an increase risk of heat spikes and developing contact dermatitis from exposure to gel products. •SERVICE TIME: Please understand that I do not use stamps, stickers, etc for 99% of my artwork, it is all hand drawn. Therefore, appointments can range from 45 minutes for a regular manicure to 4 or 5 hours for extremely detailed art. Average GelX nail art appointments are 2 to 2.5 hours (art on every nail). •PAYMENT: I accept cash (I rarely carry change), Venmo, and card (3% fee) •GRATUITY: Never expected, ALWAYS appreciated ❤️ •SERVICE GUARANTEE: Any chipping, cracking, lifting, missing charms, etc within 72 hours can be fixed free of charge, IF I am notified of the issue within 72 hours of the appointment time. •REFUNDS: No refunds will be offered once appointment is complete, so please say something if you are unhappy with your nails. •PHONES: Please feel free to scroll/play on your phone during the service, or even watch a show. There is a screen in the room you can pick a show to watch as well, otherwise it will be playing music. TOUCHING THINGS: Please be aware not to rub your nails on any clothes/pockets/etc after the service has begun to ensure that no lint is cured into your nail polish! •CLIENT INFORMATION: Any information stored on the client in the system will not be sold or shared, and is solely for the eyes and use of said client and technician. *Exceptions may apply. *I am a licensed and insured nail technician. *Text/Call 262-229-0935 with questions or concerns.